Home / About

One team. One point of contact.

STS Media is a small creative studio in Cleveland. Design, web and production management stay with one team — one point of contact, start to finish.

Founded 2011
Cleveland, Ohio
500+ projects delivered

Why we're built this way

Most agencies our size are a front desk with freelancers behind it. Your logo goes to one person, your website to another, your printing to whoever is cheapest that week. Then nobody owns the result.

We went the other direction. Design, web and production management stay with one team. That's slower to scale and it means we turn some work away — but when the packaging matches the website, and the banner matches the packaging, it's because the same shop directed all three.

It also means you get a straight answer about price and timing, because the person quoting the job is the person doing it.

Stacks of blank white and orange sheets, a folded orange and black cover standing on edge, and two rolled posters on a daylit studio bench beside a steel ruler

500+

Projects delivered

15+

Years in business

Core services

Point of contact

How we work

Five things we don't bend on.

These aren't values on a wall. They're the rules that decide how the site, the quotes and the contracts are written.

Price and limit, together

You never see a price without what it covers, or a promise without its boundary. “$45 covers one prepaid hour of labor on one website” is one sentence on purpose.

Describe the problem once

No form that re-asks what your order already told us. If you typed it at checkout, we've read it.

No turnaround we can't hold

We quote a response window, not a fantasy delivery date. One shop with one administrator can't promise same-day, so we don't.

Your brand stays with one team

No offshore teams, no rotating freelance bench. The creative work stays with one team, and production is ours to manage — not yours to chase.

Terms written to be read

Legal copy lives in plain-language sections, not one wall of type. Read them and you should end up better informed, not deterred.

And one more

We'll tell you not to buy it

If a $45 ticket won't fix your problem, or a full rebrand is overkill for what you're doing, you'll hear that before you pay.

Ask us →

The shop

Cleveland, Ohio.

Cleveland-area clients can arrange local pickup. Everyone else, we ship. Either way the same shop owns the job from brief to delivery.

1427 East 36th Street, Suite 4203B
Cleveland, OH 44114
info@smellthesmoke.com

What that means for you

Proofs come from the person who set the file
File problems get caught before anything goes to press
One point of contact for design, web and production
We manage the production run, so you don't have to

Ready when you are

Bring us the job.

Print run, rebrand, or a website that's gone sideways — same inbox, same shop.

Start a project brief →Shop the catalog