For clients without a website maintenance agreement, support requests will incur an hourly fee. This includes time spent on maintenance updates, text or site changes, troubleshooting, and issue resolution. Requests for new functionalities or plugins may involve additional charges. If you’re uncertain whether your request can be completed within one hour, we recommend requesting a quote for a precise estimate.
Please allow 48 to 72 hours for the processing of requests. The hourly rate is $45, with a minimum charge of two hours per request.
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